Creating and Building Exceptional Customer Service
February 9, 2012
3:00 p.m. - 5:00 p.m.
$40.00 for Chamber Members
$50.00 for Non Chamber Members

Ideal Learner for this workshop: Anyone who interacts with customers and suppliers of their organization facility

This seminar will teach you how to accomplish the following:
-Meet and exceed customers' personal and practical needs consistently and reliably
-Conduct effective, efficient interactions
-Handle difficult or emotionally charged situations
-Work as a team to provide service beyond expectations
-Take personal initiatives that enhance the quality of service offered

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